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Hospitality Operations Manager
4 weeks ago
We are seeking an experienced Hospitality Manager to lead our team at Colchester Institute. As a key member of our hospitality team, you will be responsible for ensuring the smooth operation of our hospitality services, including managing a team of staff, overseeing hospitality operations, and driving standards and innovation.
Key Responsibilities:
- Manage a team of staff, including recruitment, onboarding, training, development plans, appraisals, performance management, and offboarding
- Oversee and manage hospitality operations across the site, including budget and stock management
- Drive standards and implement new ideas to improve hospitality services
- Carry out accurate administrative duties associated with Conference, Hospitality, and Events
- Build and maintain internal and external stakeholder relationships through providing a client-facing service
- Compliance with statutory legislation and company policy, including food safety and health and safety
Requirements:
- A background in food service or hospitality
- Experience managing a team
- Excellent communication skills and the ability to build relationships
- A strong team player with a can-do attitude
We offer:
- A competitive salary of £29,707
- A 40-hour week, Monday to Friday, with free meal on shift and free parking
- Company pension and generous annual leave
- MyStaff Shop discounts and EAP in-house mental health champion