Groundscare Service Technician

3 weeks ago

Swineshead, United Kingdom Ben Burgess & Co. Ltd Full time

Empowering Progress in Groundscare

At Ben Burgess & Co. Ltd, we're dedicated to delivering exceptional machinery solutions that empower progress and sustainability in agriculture, construction, and groundscare industries. Our commitment to providing top-notch support to our customers is rooted in our motto 'Where Service Still Counts.'

We're seeking a skilled Groundscare Service Technician to join our team and collaborate with the prestigious John Deere Brand, along with other prominent brands. Whether you're an experienced Groundscare Engineer or looking to break into the industry, we'd love to hear from you.

As a Service Technician at Ben Burgess, you'll face the exciting challenge of working with cutting-edge machinery, providing top-notch support to our customers, and playing a crucial role in delivering excellent customer service. You'll work closely with our Service Managers, dividing your time between our state-of-the-art workshops and the great outdoors, where you'll maintain, repair, and service a diverse range of machinery, including tractors, combines, and other implements.

Your Key Responsibilities:

  • Diagnosing and repairing groundscare equipment.
  • Performing regular servicing on machinery.
  • Continuously developing your skills and knowledge through training on new products and services.
  • Upholding the highest quality standards in both workshop and field settings.
  • Mentoring apprentices and trainees.
  • Preparing new and used equipment for delivery.

We Value:

  • Outstanding knowledge of mechanical, electrical, and hydraulic systems.
  • A commitment to delivering exceptional customer service.
  • The ability to work both independently and as part of a team.
  • Self-motivation, strong communication skills, and a drive to embrace new challenges.
  • Experience in a franchised dealer environment is preferred, but not essential as comprehensive training will be provided.
  • Proficiency in maintaining and repairing machinery using special tools and following approved technical procedures.
  • Flexibility to adjust working hours during peak seasons and weekends;
  • A valid UK driving licence.

What We Offer:

We believe that the key to success lies in nurturing our team members. Our founder's core principles continue to shape our approach today, ensuring that our employees are well taken care of. You can expect a competitive overall package tailored to your role, along with an array of benefits that include:

  • Equitable pay, subject to annual reviews.
  • A transparent bonus system tied to your individual performance and depot success.
  • Unrestricted investment in your personal and professional growth.
  • A recognition of the importance of work-life balance, offering enhanced holiday and sick pay schemes.

Join us at Ben Burgess & Co. Ltd and experience the difference of working with a company that genuinely values and invests in its people.

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