Customer Experience Specialist

15 hours ago


Carterton, Oxfordshire, United Kingdom Royal Air Force Full time
About the Role

We are seeking a highly skilled Customer Experience Specialist to join our team as an Air & Ground Steward. This is a fantastic opportunity to work in a dynamic environment and contribute to delivering exceptional customer service on our aircraft.

Key Responsibilities
  • To ensure the comfort, safety, and welfare of passengers travelling on 10 Sqn or 101 Sqn Voyager aircraft.
  • To be part of cabin crew on the RAF A330-200 'Voyager' Aircraft of 10Sqn and 101Sqn.
  • To follow standard operating procedures and guidelines to maintain a safe and secure environment for passengers.
Requirements
  • A minimum of GCSE's at grade G/1 in English Language and Mathematics.
  • At least 12 months currency as qualified airline industry Cabin Crew, within the last 24 months.
  • Cabin Crew Apprenticeship Level 3 or City and Guilds Diploma in Air Cabin Crew Operations Level 2.
Benefits
  • A competitive salary of £25,000 - £35,000 per annum.
  • A comprehensive training program to enhance your skills and knowledge.
  • The opportunity to work with a world-renowned organisation and contribute to its success.
What We Offer

We offer a range of benefits, including:

  • A salary of £30,500 per annum, based on experience.
  • A generous pension scheme.
  • Comprehensive health insurance.
Location

This role is based at RAF Brize Norton, Oxfordshire, with occasional travel to other locations.



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