Quality Assurance Specialist

1 month ago


West Midlands, United Kingdom DP World Australia Full time
About the Role

We are seeking a highly skilled Quality Coordinator to join our quality team in Wolverhampton. As a key member of our team, you will be responsible for supervising and maintaining our quality database, ensuring that all internal quality functions adhere to customer quality standards.

Key Responsibilities
  • Understand and implement syncreon quality policies and procedures in line with our quality management system and ISO 9001 standard.
  • Monitor and control quality issues, escalating to team leaders and management as necessary.
  • Ensure all internal quality functions comply with customer quality standards at all times.
  • Complete internal and process audits as required.
  • Conduct investigations and present written and/or verbal reports.
  • Identify quality improvements and assist with their implementation.
  • Assist in containment activities and audit containment actions.
  • Perform system purge checks as required.
  • Represent the company on quality matters raised by customers at a production level.
Requirements
  • Experience in an administrative and/or customer service role is essential.
  • Knowledge of document control, database use, and ISO 9001.
  • Experience in problem-solving techniques (PPS, 8D, 5 Why Analysis, Fish Bone Analysis).
  • Excellent communication skills, both verbal and written.
  • Proficient in Microsoft applications and IT literate.
  • Good understanding of HIT/LEAN manufacturing concepts.
What We Offer

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market-competitive compensation package.

At DP World, we are committed to making trade flow better, changing what's possible for our customers and communities. With over 106,500 employees across 73 countries, we are pushing trade further and faster towards a seamless supply chain that's fit for the future.



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