Project Coordinator

3 weeks ago


West Midlands, United Kingdom Layer 8 Recruitment Full time
Project Manager - IT

We're partnering with a leading connectivity business to find a skilled Project Manager to join their team during a period of significant growth.

This role involves managing projects for a range of customers, delivering connectivity-based solutions across LAN, WiFi, WAN, Security, or a combination of these technologies.

Key Responsibilities:

  • Manage projects to ensure timely and budget-friendly delivery.
  • Collaborate with the Delivery, Sales, Solution Architects & Engineering teams.
  • Keep customers informed and manage their expectations.
  • Identify and communicate solutions to setbacks, issues & challenges.
  • Build trust by making project recommendations and challenging existing approaches.
  • Understand the products & Services, taking the time to grasp basic concepts.
  • Host project kick-offs & workshops, bringing teams together in person or over Teams.
  • Document project plans based on customer objectives and Statement of Works produced by Sales & Solution Architects.
  • Ensure the Service Desk knows how to support the customer during transition.

Requirements:

  • Strong relationship management skills.
  • Excellent communication skills.
  • Intermediate Excel skills.
  • Excellent analytical skills.
  • A high level of organisational and planning skills.
  • A detail-oriented, proactive, self-starter approach, with a positive, willing attitude.
  • Knowledge of PM software tools, for example, MS Project, Monday.com, Trello or Smartsheet.
  • Excellent oral and written communication skills.
  • A passion for service improvement.

Experience:

  • Minimum of 5 years' experience as a Project Manager in an IT Service Provider business.
  • Prince 2 qualified or any other recognised project / programme management qualification.
  • Minimum 5 years consecutive UK address (SC clearance required).
  • Experience working in a fast-paced SME environment.

The Package:

Competitive salary (£55-65K subject to experience)

20% Performance-related bonus

25 days holiday increasing with length of service + bank holidays

Enhanced pension

Enhanced family-friendly leave and pay

Income Protection

Private medical

Life Assurance

Location:

Hybrid - West Midlands. 1 day per week in the office.


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