Project Coordinator
3 weeks ago
We're partnering with a leading connectivity business to find a skilled Project Manager to join their team during a period of significant growth.
This role involves managing projects for a range of customers, delivering connectivity-based solutions across LAN, WiFi, WAN, Security, or a combination of these technologies.
Key Responsibilities:
- Manage projects to ensure timely and budget-friendly delivery.
- Collaborate with the Delivery, Sales, Solution Architects & Engineering teams.
- Keep customers informed and manage their expectations.
- Identify and communicate solutions to setbacks, issues & challenges.
- Build trust by making project recommendations and challenging existing approaches.
- Understand the products & Services, taking the time to grasp basic concepts.
- Host project kick-offs & workshops, bringing teams together in person or over Teams.
- Document project plans based on customer objectives and Statement of Works produced by Sales & Solution Architects.
- Ensure the Service Desk knows how to support the customer during transition.
Requirements:
- Strong relationship management skills.
- Excellent communication skills.
- Intermediate Excel skills.
- Excellent analytical skills.
- A high level of organisational and planning skills.
- A detail-oriented, proactive, self-starter approach, with a positive, willing attitude.
- Knowledge of PM software tools, for example, MS Project, Monday.com, Trello or Smartsheet.
- Excellent oral and written communication skills.
- A passion for service improvement.
Experience:
- Minimum of 5 years' experience as a Project Manager in an IT Service Provider business.
- Prince 2 qualified or any other recognised project / programme management qualification.
- Minimum 5 years consecutive UK address (SC clearance required).
- Experience working in a fast-paced SME environment.
The Package:
Competitive salary (£55-65K subject to experience)
20% Performance-related bonus
25 days holiday increasing with length of service + bank holidays
Enhanced pension
Enhanced family-friendly leave and pay
Income Protection
Private medical
Life Assurance
Location:
Hybrid - West Midlands. 1 day per week in the office.
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