Lead Barista and Team Champion
1 week ago
Role Overview
We're looking for a skilled Lead Barista to join our team at Costa Coffee. As a key member of the team, you'll be responsible for delivering exceptional customer experiences, leading by example, and ensuring that every visit is memorable.
About the Role
This is an exciting opportunity for someone who is passionate about coffee, people, and teamwork. You'll work closely with colleagues to achieve sales targets, maintain high standards, and provide excellent customer service.
Responsibilities
- Liaise with store management to ensure smooth day-to-day operations
- Provide coaching and support to team members to improve performance
- Maintain accurate records and reports to inform business decisions
- Participate in visual merchandising and store maintenance to create a welcoming atmosphere
- Stay up-to-date with new products, promotions, and company initiatives
Requirements
To succeed in this role, you'll need:
- A passion for delivering exceptional customer experiences
- Strong leadership skills and ability to motivate teams
- Excellent communication and interpersonal skills
- Basic mathematical skills and accuracy with handling cash
- Availability to work flexible hours, including weekends and holidays
What We Offer
As a valued member of our team, you'll enjoy:
- A competitive hourly rate of £12.33 - £13.33 (rising to £12.83-£13.83 after training)
- Ongoing training and development opportunities
- A supportive and inclusive work environment
- Discounts on food and drinks while working
- Access to exclusive employee benefits and rewards
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