Senior Retail Operations Manager

4 days ago


Billericay, Essex, United Kingdom Poundland Full time
About the Opportunity

This is a senior leadership role where you will be responsible for driving sales, shrink, and service in our stores. You will lead a team of retail professionals to deliver exceptional customer experiences and achieve commercial objectives.

Job Description

We are looking for an experienced Store Manager who can motivate and inspire their team to excel in a dynamic retail environment. As a leader, you will be responsible for creating a safe and inclusive work environment that fosters growth and development among your team members.

Your day-to-day responsibilities will include managing store operations, ensuring compliance with company policies and procedures, and implementing strategies to drive sales and reduce shrinkage. You will also be responsible for developing and maintaining strong relationships with customers and colleagues.

Required Skills and Qualifications
  • Proven track record of success in a senior retail leadership role
  • Excellent communication and interpersonal skills
  • Able to motivate and inspire teams to achieve high levels of performance
  • Strong analytical and problem-solving skills
  • Familiarity with retail management software and systems
Benefits

We offer a competitive salary and benefits package, including:

  • £45,000 - £60,000 per annum (dependent on experience)
  • Overtime pay
  • Holiday allowance increasing by one day per year (up to 33 days) with the option to purchase additional days after two years service, plus an extra day off for your Birthday
  • In-store discount of 10%
  • All year-round initiatives to recognise and reward our colleagues
  • Enhanced Family friendly benefits and life assurance
  • Access to Employee Assistance to support your well-being
Our Culture

We cultivate an environment where every colleague can thrive and contribute to our mission of providing amazing value to millions of customers. Our commitment to excellence, inclusion, and sustainability forms the foundation of our culture, empowering our team members to be the best versions of themselves while making a meaningful impact on the communities we serve.



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