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Retail Store Manager
2 months ago
Job Summary:
We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment.This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing a comprehensive business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high-performing team.
If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale, and this first-level management role with exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing will provide you with the all-around skills needed to progress further within the Beauty Industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Key Responsibilities:
- Develop and execute a comprehensive business plan to drive sales and customer service growth
- Lead, coach, and develop a high-performing team of Sales Associates
- Provide inspirational, authentic, and personalized customer service
- Manage inventory, facilities, and cash reconciliation
- Create and execute impactful in-store events
- Work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
- Utilize retail point-of-sale software
- Meet sales and customer service targets
Requirements:
- Proven retail management/assistant retail management experience, preferably within cosmetics
- Previous business planning experience, including setting sales and customer service targets, sales analysis, and staff scheduling
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours, including days, nights, weekends, and special events, in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft Office
- Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview
