Cloud Infrastructure Support Specialist
4 weeks ago
Job Summary:
We are seeking an experienced Azure Cloud Engineer to join our Managed Services team. As a Cloud Infrastructure Support Specialist, you will play a critical role in supporting and managing our enterprise-level Azure customers.
About the Role:
- Configure and manage Azure cloud infrastructure to ensure optimal performance and security.
- Provide technical support to customers via phone, email, or web portal, ensuring timely resolution of issues.
- Work closely with the ITIL framework to deliver high-quality services and maintain accurate records.
- Collaborate with the team to identify and implement process improvements, ensuring a seamless customer experience.
- Stay up-to-date with the latest Azure technologies and DevOps tools, such as Terraform, Azure DevOps, and AKS.
What We Offer:
- A competitive salary and benefits package, including 25 days' holiday and the option to buy additional days.
- Opportunities for professional growth and development, including training and mentorship programs.
- A dynamic and inclusive work environment, with a strong focus on employee well-being and work-life balance.
About ANS:
At ANS, we pride ourselves on creating a workplace that values diversity, inclusivity, and innovation. We are committed to providing our employees with the tools and support they need to succeed, whether that's through training and development programs or simply by creating a fun and welcoming work environment.
Why Join Us?
By joining our team, you'll become part of a dynamic and forward-thinking organization that's passionate about delivering exceptional customer experiences. You'll have the opportunity to work with a talented team of professionals who are dedicated to making a difference in the world of cloud computing.
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