Team Lead for Warranty Administration

3 days ago


Bristol, Bristol, United Kingdom Rubber Duck Cars Full time
Team Manager for Warranty Claims Processing

Rubber Duck Cars invites applications for a team manager to oversee the warranty claims process, ensuring seamless execution and exceptional customer satisfaction. In this vital role, you will lead a team of six administrators, driving operational excellence and continuous improvement.

  • Key Responsibilities:
    • Direct and motivate a team of six warranty administrators, fostering a culture of teamwork and cooperation.
    • Develop and implement strategies to streamline warranty claim processing, enhancing efficiency and reducing costs.
    • Collaborate with manufacturers and customers to resolve queries and concerns, reinforcing our brand's commitment to customer-centricity.
    • Track and analyse warranty performance metrics, making data-driven decisions to optimise processes and outcomes.
    • Drive innovation and best practices, embedding a culture of continuous learning and improvement within the team.

The salary for this position is £33,000 per year, reflecting the importance of the role in driving business success and customer satisfaction.



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