Customer Service Representative
4 days ago
Company Overview: Gi Group is a well-established company with a rich history, having been in operation for approximately 40 years. Initially, it was a family-run business that has maintained its focus on providing exceptional customer service and prioritizing the welfare of its employees.
Job Summary: We are seeking a highly skilled Customer Service Advisor to join our busy and well-established Customer Service Team. As a key member of the team, you will be responsible for delivering a high level of customer care to our clients' customers and healthcare professionals. Our clients provide vital medical products that empower individuals to lead normal lives.
Key Responsibilities:
- Providing exceptional customer service to our clients' customers and healthcare professionals
- Working collaboratively with the team to achieve excellent customer satisfaction and service delivery
- Maintaining accurate records and reporting any issues or concerns to the relevant stakeholders
Benefits:
- Lifelong Life Insurance Cover x10 Annual Salary
- A competitive full pension scheme with an employer contribution of 8.5%
- Employee cost of private healthcare covered, with the option to add family members
- A comprehensive Employee Assistance Programme
- Access to a bespoke employee reward platform offering amazing perks
Location: The role is based in Littlehampton, West Sussex, with close proximity to public transport links and a free car park. You can enjoy a pleasant work-life balance with a Monday-to-Friday schedule, 37.5 hours per week, from 08:45am to 17:15pm, with occasional Early or Late shifts.
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