Store Manager Lead

4 weeks ago


London, Greater London, United Kingdom Hotel Chocolat Group plc Full time
Store Manager Opportunity

Hotel Chocolat Group plc is seeking a Store Manager to support and lead the retail team alongside the Assistant Store Manager. As a Store Manager, you will be responsible for driving store sales and profit plan, taking action to maximise performance, and exceeding store sales targets and KPIs through clear and effective communication to your team.

Key Responsibilities:
  • Support the Store Manager in providing excellent leadership to inspire, coach and develop your team members to meet their performance goals through effective communication of the Hotel Chocolat vision and values.
  • Drive store sales and profit plan and take action to maximise performance.
  • Aim to exceed store sales targets and KPIs through clear and effective communication to your team.
  • Maximise all commercial opportunities in-store through timely implementation of promotions, offers and marketing initiatives.
Requirements:
  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Natural leadership qualities to get the best of your high performing team both individually and as a whole.
  • A passion for chocolate, our brand and for giving the best service to our guests.
What We Offer:
  • Incentives based on performance.
  • 50% unlimited staff discount to treat yourself and your friends and family.
  • 70% discount off a stay in our Hotel in St Lucia.
  • We recognise that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working.


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