Business Transformation Specialist
4 weeks ago
Business Change Lead Opportunity
Pontoon Solutions is seeking a seasoned Business Change Lead to join their team for a temporary contract of 6 months. As the Business Change Lead, you will play a vital role in planning and managing the business readiness activities for our client's SCADA project.
Pontoon Solutions is an employment consultancy that puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more.
Key Responsibilities:
- Lead an effective business change team to ensure minimal business disruption during and following deployment.
- Maintain a comprehensive business change impact assessment based on the current solution design proposals.
- Develop stakeholder analysis and management plans to ensure effective engagement.
- Execute business stakeholder & user communications activities.
- Define, schedule, and deliver user and support team training activities, including logistics and content production.
- Update and/or write business operating procedures to reflect new ways of working.
- Set out an actionable benefit realisation plan, including targets and measurement mechanisms.
- Establish and lead business readiness forums, including measurement of business readiness and making recommendations for the go/no-go decision.
- Build effective relationships with change and transformation leads from other concurrent projects and programmes.
- Identify, report, and manage risks, issues, assumptions, and dependencies.
- Provide progress reports to programme governance forums, escalating on a timely basis to maintain quality and delivery to plan.
- Support user deployment planning and management.
- Contribute to the development of business-facing post go-live support arrangements.
Requirements:
- Strong experience in managing complex business change, training, communication, and process development work in a technology-led programme environment.
- Previous experience in utilities or a similar industry is advantageous.
- Familiarity with SAP replacement projects and migrations is desirable.
- Proficiency in both waterfall and Agile methodologies.
- Knowledge of Jira is useful.
- Qualifications from the Institute of Change Managers or similar organisations preferred.
Pontoon Solutions offers a challenging and rewarding opportunity to work on a significant project that will impact approximately 1000 people across diverse groups. They are committed to creating a supportive and inclusive work environment where employees can thrive and make a difference.
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