Product Analyst
4 weeks ago
We are seeking a skilled Product Analyst to join our Terminal Platform team, responsible for the development, support, and maintenance of our Retailer instore products. As a Product Analyst, you will play a key role in shaping and influencing our instore offerings, working collaboratively with the Application Support and Engineering functions.
Key Responsibilities:
- Analyze application data and analytics to understand the performance of our products
- Work with Retailer feedback to identify opportunities for product improvement
- Collaborate with the Product Owner to understand problems, issues, and trends
- Chair service reviews with internal and external stakeholders
- Present MI reports and KPIs on product performance
Requirements:
- 3+ years' experience in a Technical Analyst or Product Analyst role
- Experience querying data through a ticketing system, such as Jira or ServiceNow
- Experience analyzing and querying application data, through SQL, application logs, or Azure Log Analytics
- Strong communication skills, with the ability to communicate effectively with all levels of the organization
- A collaborator, critical thinker, and problem solver
What We Offer:
- Holiday purchase scheme, with 25 days holiday plus bank holidays
- On-site gym (free) and nationwide corporate rate gym membership
- Online benefits portal offering discounts on shopping and holidays
- Contributory company pension scheme
- Progression and Development
- Private medical insurance and life assurance
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