Operational Excellence Manager
2 days ago
About Us:
At John Lewis Partnership, we pride ourselves on delivering exceptional customer service and operational excellence. Our vision is to be the UK's best retailer, and we are committed to creating a workplace where everyone feels valued, supported, and empowered to make a difference.
The Job:
We are looking for a skilled Operational Excellence Manager to join our team. The successful candidate will have experience in a customer-facing role, with a proven track record of improving operational efficiency and driving business growth.
Key Responsibilities:
- Developing and implementing strategies to improve operational efficiency
- Leading high-performing teams to achieve business objectives
- Collaborating with shop leadership teams to deliver exceptional customer service
Requirements:
To succeed in this role, you will need:
- A minimum of 18 years old
- Experience in a customer-facing role
- Excellent communication and leadership skills
What We Offer:
As a valued member of our team, you can expect a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits including staff discount, subsidised food in Partner dining rooms, and access to exclusive Partnership hotels.
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