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Ecommerce Operations Assistant

2 months ago


Lancing, West Sussex, United Kingdom The Scouts Association Full time

About the Role:

We are seeking an Ecommerce Operations Assistant to join our team at The Scouts Association. As an Ecommerce Operations Assistant, you will play a crucial role in supporting the Ecommerce Specialist in delivering the Scout Store ecommerce strategy and optimizing the customer journey across the site.

Key Responsibilities:

  • Maintain the homepage, landing pages, blog posts, and other site information pages across two functional websites to ensure a seamless user experience.
  • Conduct regular site audits to identify areas for improvement and implement changes to enhance the user experience.
  • Manage product listings, ensuring accuracy in product descriptions, imagery, categorization, and filters to maximize conversion rates.
  • Support the Ecommerce Specialist in managing the product image process, including sample management.
  • Collaborate with the SEO Specialist to fix broken links and investigate site issues.
  • Conduct competitor analysis to identify opportunities for continuous site improvements.

Requirements:

  • Good attention to detail and ability to maintain accuracy in a fast-paced environment.
  • Strong interest and understanding of ecommerce platforms, trends, and strategies.
  • Proficiency in MS Office Suite and experience with ecommerce software/systems.
  • Enthusiastic individuals who are willing to learn and adapt to new technologies.
  • Strong organizational skills and ability to prioritize tasks effectively.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for learning and development.
  • A competitive salary and benefits package.
  • A chance to work with a leading organization that makes a positive impact on society.