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Restaurant Operations Assistant

2 months ago


Swansea, City and County of Swansea, United Kingdom The Restaurant Hub Full time

About The Restaurant Hub

We are a dynamic and innovative company that brings together a collection of diverse brands from our Boparan Restaurant Group portfolio to a retail environment. Our Hubs are made up of some of our much-loved brands, offering a unique and exciting experience for our customers.

Key Responsibilities

  • Provide exceptional customer service and maintain high standards of quality and consistency in all aspects of the kitchen.
  • Assist with food preparation, cooking, and presentation, ensuring that all dishes meet brand standards.
  • Support the management team in maintaining a clean and safe kitchen environment, adhering to health and hygiene regulations.
  • Minimize waste and ensure that all delivery items are checked for quantity, quality, and use-by date.
  • Own your section and duties, including open checks, close-down checks, and food safety management checks.
  • Ensure excellent standards are maintained at all times by following set cleaning tasks on a daily, weekly, and monthly basis.
  • Assist with customer complaints or queries, providing a positive and professional experience.
  • Comply with legislation regarding Security, Health & Safety, Food Hygiene, and Licensing laws.
  • Participate in team meetings and training sessions to enhance knowledge and skills.

Benefits

  • 50% discount off your total bill for you and 5 friends in all of our brands (T&C's apply)
  • Exclusive access to discounts through our BRG Spark App on 1000's of online and high-street retailers, and restaurants
  • 20% off at Carluccio's retail gift shop & deli purchases
  • Access to free Mortgage advice
  • Wage stream – Access to advanced pay
  • Access to our Financial & Wellbeing centre
  • Access to our Healthcare Cashplan
  • Employee Assistance Programme (EAP)
  • Refer A Friend Bonus Scheme
  • Excellent opportunities for career development across our group of diverse brands
  • Flexible working opportunities