SRE Engineering Director
2 days ago
About the Role
We are seeking a highly skilled and motivated SRE Engineering Manager to establish and build a strong SRE organization. This role involves designing, implementing, leading and overseeing the processes for continuous monitoring and production support of live systems, resolving incidents, and addressing critical customer bugs.
The SRE Engineering Manager will build and lead a team of SREs and software engineers, ensuring proactive management, escalation, and resolution of issues related to our products.
Key Responsibilities:
- Developing and implementing SRE best practices to ensure system reliability, performance, and scalability
- Hiring, leading and mentoring a team of SREs, fostering a culture of continuous improvement and collaboration
- Collaborating with engineering, architecture, security and operational excellence teams to design and implement robust monitoring, alerting, and incident response strategies
- Driving automation initiatives to reduce manual intervention and improve operational efficiency
- Designing, implementing, and maintaining monitoring tools and processes to ensure continuous tracking of system performance, availability, and security
- Leading the incident management process, including identification, troubleshooting, resolution, and post-incident analysis
- Overseeing the smooth operation and availability of live systems, ensuring minimal downtime and prompt resolution of incidents
- Managing the intake, prioritization, and resolution of customer-reported bugs and requests
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