Technical Client Liaison Executive
2 days ago
Salary: £33,000 - £38,000 per annum
About the OpportunityAn exciting opportunity has arisen for a Senior Technical Client Advisor to join our Managed Service Provider team in Bristol.
The successful candidate will be responsible for managing client relationships, identifying areas for service improvement, and collaborating with the sales team to drive business growth.
Responsibilities- Develop and maintain strong client relationships through regular communication, updates, and reporting.
- Conduct thorough needs assessments to identify areas for service improvement.
- Work closely with the sales team to identify new business opportunities.
- Provide technical recommendations and advice to clients.
- Stay up-to-date with industry trends and new technologies.
- Minimum 2 years of experience in account management or similar role, preferably within an MSP.
- Demonstrated ability to deliver exceptional customer service and manage client relationships.
- In-depth knowledge of IT service management best practices.
- Proven ability to define and implement effective IT roadmaps.
- Excellent communication and interpersonal skills.
- Competitive salary.
- Opportunities for career development.
- Holiday entitlement.
- Life assurance.
- Annual bonus scheme.
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