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Dental Practice Administrator
2 months ago
About the Role
We are seeking a highly skilled and customer-focused Receptionist to join our team at Rodericks Dental. As a key member of our front desk team, you will be the first point of contact for our patients and will play a vital role in ensuring their experience is exceptional.
Key Responsibilities
- Provide exceptional patient care and service, ensuring a warm and welcoming experience for all patients
- Manage patient diaries and schedules, ensuring efficient use of time and minimizing wait times
- Work closely with our dental team to understand treatment options and provide accurate information to patients
- Process payments and chase outstanding patient debt, ensuring accurate and timely financial management
- Liaise with dental laboratories, suppliers, and other organizations to ensure seamless communication and service delivery
Key Skills and Experience
- Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Strong attention to detail, with a focus on accuracy and precision in all aspects of the role
- Ability to learn and adapt to new systems and processes, including SOE software
- Positive and resilient nature, with a strong commitment to delivering exceptional patient care
About Us
Rodericks Dental is a leading provider of dental services, committed to delivering exceptional patient care and service. We are passionate about building strong relationships with our patients and our community, and we are seeking a like-minded individual to join our team.