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Senior Operations Coordinator

2 months ago

Dover, Kent, United Kingdom Uniserve Group Full time

About the Role:

This is a key position within our 24/7 operation, ensuring the smooth and efficient running of customs clearance processes. You'll lead a shift team in the supervisor's absence, overseeing all tasks to guarantee compliance and accuracy.

Responsibilities:

  • Supervising a shift team and ensuring assigned tasks are completed efficiently and compliantly
  • Completing daily customs clearance tasks yourself
  • Assisting colleagues with customs paperwork
  • Amending and corresponding with customs authorities
  • Completing excise declarations
  • Contributing to various operational duties as directed by management

Requirements:

  • In-depth knowledge of customs procedures and principles
  • Proficiency in customs clearance software
  • Strong Excel spreadsheet skills
  • IT literacy
  • A proven ability to meet tight deadlines
  • A meticulous and detail-oriented approach
  • Excellent teamwork and leadership skills
  • The ability to identify and effectively report issues
  • Strong communication skills for interacting with clients and colleagues

Working Conditions:

This is a full-time position requiring shift work to support our 24/7 operations. Compulsory overtime may be required.