Regional Director of Housing Transformation Lead
3 weeks ago
Clarion Housing Group Limited, the largest not-for-profit social landlord in the UK, is seeking a Regional Director of Housing Transformation Lead to lead our South London Region.
About the RoleThe successful candidate will be responsible for designing and delivering our move to a proactive patch-based approach to customer and estate management and community building, ensuring that homes, communal spaces, and neighbourhoods are well managed and valued by customers.
You will work closely with our local authority partners, LB Merton and LB Bromley, and have responsibility for our Regional Operations team, ensuring we deliver our services on time and to expected standards for customers.
A key expectation of this role is the ability to matrix manage your repairs, estate services, lettings, resident involvement, and case management colleagues to ensure all customers receive their contracted services.
This role requires strong leadership skills, with experience as a senior leader managing and leading tenancy and neighbourhood management services. You will work alongside four other Regional Directors and sit on the Housing Leadership team.
We're looking for someone who is passionate about social housing and excellent customer service, with a track record of developing high-performing teams that share your vision.
What We OfferThis is a hybrid role with a base location at one of our South London offices in Croydon or Merton. Candidates will be expected to work from an office or within our communities at least three days per week.
As a Regional Director of Housing Transformation Lead, you'll have the opportunity to make a real impact on the lives of our customers and help shape the future of social housing in the UK.
RequirementsTo be considered for this role, you'll need:
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