Dalesway Brewers Fayre Hospitality Ambassador

Company Overview:

We are a leading hospitality business, committed to delivering exceptional customer experiences in our restaurants and hotels.

About the Role:

We are seeking an enthusiastic Front of House Team Member to join our Dalesway Brewers Fayre team in Keighley. As a key ambassador for our brand, you will be responsible for providing warm welcomes, ensuring excellent service standards, and exceeding customer expectations.

What We Offer:

A competitive hourly rate of up to £9.00 (Under 21) and up to £10.50 (Over 21), plus benefits such as Whitbread Benefits card, pension and saving schemes, discounts, and meal vouchers.

Job Description:

As a Front of House Team Member, your primary responsibilities will include:

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• Welcoming guests into our restaurant and providing exceptional customer service">
• Working collaboratively with the team to ensure seamless service delivery">
• Maintaining a clean and safe environment, adhering to health and safety standards">
• Supporting inventory management and ordering processes">

Requirements:

To be successful in this role, you should possess:

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• Excellent communication and interpersonal skills">
• Ability to work effectively in a fast-paced environment">
• Demonstrated passion for delivering outstanding customer experiences">
• Basic numeracy and literacy skills">

Benefits:

In addition to the competitive salary, we offer a range of benefits, including:

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• Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in Whitbread Restaurants">
• Pension and saving schemes: Company pension and save as you earn scheme">
• Discounts: Get money off shops, utility bills, travel, cinema trips, supermarkets, and more">
• Meal voucher: Receive a £40 voucher to spend in our restaurant when you join us">

Why Choose Us?

We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes applications from under-represented groups.

We are proud to be part of the UK's leading hospitality business, offering opportunities for career growth and development.