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Sales Support Coordinator

2 months ago

Bridgwater, Somerset, United Kingdom UBT Full time

About UBT

UBT is a family-run business dedicated to providing top-tier fire safety solutions to a diverse range of clients. With a reputation for reliability and excellence, we are looking for a dedicated Sales Support Administrator to join their team in Bridgwater.

The Role

As a Sales Support Administrator, you will be at the heart of our operations, ensuring seamless coordination between our sales team, engineers, and clients. Your main responsibilities will include:

  • Scheduling Engineers: Coordinate planned and routine maintenance visits, ensuring that engineers are effectively scheduled for all jobs.
  • Customer Coordination: Liaise directly with customers to arrange maintenance and emergency breakdown visits, ensuring all details are confirmed and documented.
  • Booking and Administration: Handle all administrative tasks related to maintenance bookings, including emergency call-outs and service agreements.
  • Team Collaboration: Work closely with both the sales team and engineers to ensure everyone is on the same page, improving efficiency and customer satisfaction.
  • General Office Duties: Assist with day-to-day tasks to keep the office running smoothly.

Requirements

We are looking for an individual with:

  • Experience: Experience in a similar administrative or coordination role is highly desirable.
  • Communication and Organisational Skills: Strong communication and organisational skills.
  • Ability to Multitask: Ability to multitask and handle a dynamic workload.
  • Technical Skills: Proficient in Microsoft Office and general office software.

Benefits

We offer a competitive salary, uncapped bonus scheme, unlimited training opportunities, up to 24 days holiday, and a supportive work environment.