Sport and Leisure Advisor

2 months ago

Guildford, Surrey, United Kingdom Decathlon UK Full time

Your Key Responsibilities:

  • Customer Service and Technical Support: As a passionate sports enthusiast, you will share your knowledge and experiences with customers, providing expert advice on sports-related products. In our omnichannel retail environment, you will assist customers in-store and online, ensuring a seamless shopping experience.
  • Merchandising and Stock Management: You will be responsible for autonomously managing stock levels, pricing, and merchandising to ensure that customers can easily find the right products for their sporting needs.
  • Team Collaboration and Communication: As part of our shop floor team, you will work collaboratively with colleagues to achieve sales targets and provide excellent customer service. You will also be able to work independently, using your problem-solving skills to resolve customer queries.

What We're Looking For:

  • Passionate Sports Enthusiast: You have a genuine interest in sports and a desire to combine this passion with a career in retail.
  • Excellent Communication Skills: You are a people person with excellent communication skills, able to build rapport with customers and colleagues alike.
  • Problem-Solving and Adaptability: You are a flexible and adaptable individual, able to think on your feet and resolve customer queries in a timely and professional manner.
  • Team Player: You are able to work collaboratively as part of a team, supporting colleagues during busy periods and contributing to a positive and inclusive team culture.

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