Field Operations Manager
2 weeks ago
Job Description
Job Purpose
To ensure clients receive high-quality support and personalized care services.
The Role
- Conduct care consultations, service reviews, and create client support plans.
- Supervise staff and conduct quality assurance checks.
- Manage client care records and digital care planning.
- Build relationships with clients, families, and professionals.
- Maintain accurate records and respond to client and caregiver queries.
- Support and mentor caregivers.
- Audit visit logs and provide regular updates.
Essential Criteria
- Experience in delivering personal care services in the care sector.
- Knowledge of legislation and regulations.
- Good communication and IT skills.
- Confidentiality and data protection awareness.
- Full driving license and access to transportation.
Qualifications
At least 3 years of relevant experience in a similar setting.
Additional Information
We welcome applications from caring individuals motivated to deliver exceptional client care.
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