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Legionella Quality Manager

2 months ago

Milton Keynes, United Kingdom Verelogic Full time
Job Title: Legionella Quality Manager

**Job Summary:**

We are seeking a highly skilled and experienced Legionella Quality Manager to join our team at Verelogic. As a key member of our compliance department, you will be responsible for ensuring the highest standards of quality and compliance in our Legionella services.

Key Responsibilities:

  • **Lead Legionella Services:** Serve as the lead manager for all Legionella services across the UK, managing and supporting the wider Legionella field service teams.
  • **Ensure Compliance:** Ensure statutory compliance and health and safety standards are met in accordance with industry-recognised benchmarks, developing and maintaining systems as needed.
  • **Collaborate with Teams:** Collaborate with the Field Operations Manager on various management aspects to improve daily operations and contribute to the growth of the Legionella department.
  • **Support Sales:** Support the sales team with quotes and tender processes.
  • **Develop Digital Systems:** Assist in the digital development of surveying services.

Key Performance Indicators:

  • **Audit Reports:** Audit at least two Legionella risk assessment reports per surveyor each month to ensure the upholding of company and industry standards.
  • **Quarterly Audits:** Conduct quarterly audits for each surveyor.
  • **Communication:** Communicate, process, and investigate microbiological positives within 24 hours.
  • **Job Completion:** Ensure 100% of scheduled jobs per week are completed according to the scope of work without incurring additional costs.

Job Specific Functions:

  • **Represent the Company:** Represent the company and maintain a professional image in the marketplace.
  • **Stay Informed:** Stay informed about current water hygiene legislation and update the company on relevant changes.
  • **Provide Technical Support:** Provide technical support and guidance to all within the company.
  • **Line Manage Teams:** Line manage the field-based Legionella delivery team, acting as their main point of contact and support.
  • **Ensure Team Adherence:** Ensure the field teams meet KPIs, adhere to industry standards, and operate proactively and productively.
  • **Travel:** Travel across the UK as required to support field staff and operational needs.
  • **Manage Projects:** Manage larger Legionella projects, ensuring they are delivered according to the agreed scope of work and within budget.
  • **Staff Management:** Maintain staff morale, motivation, and discipline at the highest standards.
  • **Report Sales Opportunities:** Report back on sales opportunities following client or site visits, ensuring this information is communicated to the relevant personnel for follow-up.
  • **Onboard Subcontractors:** Identify and manage the onboarding and auditing of subcontractors.
  • **Deliver Services:** Personally deliver Legionella services as required, focusing on L8 risk assessments, written schemes, and L8 training.
  • **Audit Reports:** Regularly audit post-service reports, field staff, and subcontractors.
  • **Recruit Staff:** Support the recruitment of external field staff.
  • **Train and Develop Teams:** Train and develop both the internal administration and external field teams.
  • **Analyse Productivity:** Analyse field productivity and assist in planning improvements.
  • **Participate in Strategic Projects:** Participate in strategic projects to meet the company's targets.
  • **Communicate Business Strategies:** Communicate and implement business strategies across external teams, ensuring alignment with strategic objectives.
  • **Mentor and Develop Surveyors:** Provide regular mentoring and relationship development with surveyors.
  • **Conduct Appraisals:** Conduct annual appraisals, reviews, return-to-work interviews, and disciplinary processes for the field teams.
  • **Support Sales Team:** Assist the sales team with quotes related to tender processes as needed.
  • **Produce Method Statements:** Produce method statements and risk assessments for all Legionella-related services.
  • **Maintain Equipment:** Organise and ensure the proper functionality and calibration of all necessary equipment.
  • **Support Warehouse Supervisor:** Support the Warehouse Supervisor in keeping COSHH data up to date.
  • **Liaise with Clients:** Liaise with client or site personnel regarding work progress or issues, ensuring clients remain compliant.
  • **Report Issues:** Report any on-site progress issues or problems to the office immediately.
  • **Develop Digital Compliance Systems:** Develop digital compliance systems to maximise productivity and efficiency from site delivery to post-service report production.
  • **Manage Asset Management:** Manage and maintain the asset management of the digital compliance system in line with L8 requirements.
  • **Prepare for Audits:** Prepare for and manage industry-leading audit requirements.
  • **Ensure Team Adherence:** Ensure team adherence to company procedures.
  • **Act in Accordance with Company Code of Conduct:** Act in accordance with the Company Code of Conduct when carrying out company duties in any capacity or location.

Resource Requirements:

  • **Smartphone:** Smartphone
  • **Laptop:** Laptop
  • **Company Vehicle:** Company vehicle
  • **Required Equipment:** Required equipment
  • **IOSH Qualification:** IOSH qualification
  • **City & Guilds Legionella Risk Assessment:** City & Guilds Legionella Risk Assessment for Legionella and Water Hygiene
  • **Minimum 5 Years Experience:** A minimum of 5 years experience in Legionella risk and management

Benefits:

  • **Holiday Entitlement:** Holiday entitlement of 22 days; increases with the length of service.
  • **Profit Sharing Scheme:** Profit sharing scheme (excluding sales-based staff)
  • **Mentoring Scheme:** Mentoring scheme for new starters
  • **Training Programme:** Training programme for all staff
  • **Friends and Family Referral Bonus Scheme:** Friends and Family referral bonus scheme
  • **Pension Scheme:** Pension Scheme – Employee 5% and Employer 3% contribution