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Housekeeping Team Lead
2 months ago
About the Role:
We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Arora Group. As a Housekeeping Supervisor, you will be responsible for leading and managing a team of housekeeping staff to ensure the highest standards of cleanliness and guest satisfaction.
Key Responsibilities:
- Lead and manage a team of housekeeping staff to achieve high standards of cleanliness and guest satisfaction.
- Develop and implement effective housekeeping procedures and protocols to ensure efficient and effective operation of the department.
- Conduct regular inspections of guest rooms and public areas to ensure high standards of cleanliness and maintenance.
- Monitor and control housekeeping budgets and resources to ensure effective use of resources.
- Provide excellent customer service and respond to guest complaints and concerns in a professional and courteous manner.
- Collaborate with other departments to ensure seamless operation of the hotel and to achieve business objectives.
Requirements:
- Previous experience as a Housekeeping Supervisor or Housekeeper in a hotel environment.
- Ability to lead and manage a team of staff to achieve high standards of cleanliness and guest satisfaction.
- Excellent communication and interpersonal skills to effectively interact with guests, staff, and other departments.
- Ability to work in a fast-paced environment and prioritize tasks to meet deadlines.
- High school diploma or equivalent required; degree in hospitality or related field preferred.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment.
- Discounted hotel room rates and other perks.
