User Research Expert
3 days ago
A highly rewarding role as Senior User Researcher is available at the University of Southampton. Based in Highfield Campus, this position offers a blend of office and home working in the UK. We are seeking an experienced professional to join our award-winning team dedicated to developing user-centred products and services that meet the needs of various user groups.
About the Role
We have an exciting opportunity for a Senior User Researcher to contribute to our user-centred products, projects, and delivery teams.
User Researchers play a crucial role in helping the university build a deep understanding of its users, enabling us to design and deliver services that cater to their needs.
You will be working closely with user researchers, content designers, product managers, and other UX and technical disciplines to transform user research findings into actionable insights.
Your responsibilities include:
- Conducting user research activities and delivering clear, actionable findings.
- Communicating user research findings to teams and the wider organisation to influence decision-making.
- Fostering a culture of team involvement in user research, analysis, design rationale, and decision-making based on user needs.
Demonstrable experience in advocating for user research and championing a focus on all users is essential.
A strong understanding of the strengths and limitations of different research methods is also required, along with the ability to support and guide others in using new methods.
This role involves helping teams adopt a wide range of user research methods, analysis, and synthesis techniques, as well as approaches to presenting and sharing findings.
The University of Southampton promotes a healthy work-life balance, offering generous holiday allowance, flexi-time, and flexible working.
To apply, please submit the following documents through our online application form:
- CV
- Statement of suitability/covering letter (2 pages maximum) explaining how you consider your personal skills, qualities, and experience relevant for this role.
We are committed to creating an inclusive environment where everyone can thrive and fostering a culture of respect and equality of opportunity.
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