Sales Consultant
4 weeks ago
We are seeking a highly motivated and experienced Sales Consultant to join our team at Vistry Group PLC. As a Sales Consultant, you will be responsible for driving sales growth and delivering exceptional customer experiences across our new homes sales channels.
Key Responsibilities- Proactively seek out prospective sales opportunities and follow up with customers to optimize business outcomes.
- Create and deliver engaging virtual tours of our sites and house plots to customers, showcasing the quality and features of our homes.
- Negotiate with customers to ensure the best sales outcomes for the business, while maintaining a customer-centric approach.
- Utilize technology to innovate and generate sales in diverse environmental and economic conditions.
- Manage and implement new innovations to drive business targets and sales growth across all sites within the designated area.
- Travel to all sites within the specified area to undertake pre-booked customer appointments and ensure effective sales visits.
- Have a detailed knowledge of all Bovis Homes and Linden Homes sites, build progress, and house types to provide customers with every opportunity to purchase a new home.
- Proactively manage and follow the sales process as set out in the Sales Induction Training and Development Procedure Guide with every customer.
- Work collaboratively as a member of the sales team within the area, demonstrating effective team working skills and contributing to the success of the team.
- Evaluate each sales process with a customer to identify opportunities for improvement and drive more effective, efficient, and profitable sales outcomes for the Company.
- Proactively sell all types of customer extras across all reservations to drive additional profit for the Company.
- Ensure every customer contact is recorded on the relevant IT system and in line with GDPR.
- Experience working in a customer-facing role delivering under pressure.
- Experience in generating leads and sales through telephone-based business development.
- Proven track record of achieving sales targets and delivering exceptional sales results.
- Excellent IT skills with demonstrable knowledge of Microsoft Office tools.
- Comfortable using multi-channel forms of communication.
- Ability to handle complaints and difficult situations.
- Strong negotiation and sales skills.
- Proven track record of successfully completing the sales process with customers.
- Excellent administration and organizational skills.
- An interest in property and the housing market.
- Good planning and organizational skills.
- Excellent communication skills.
- The ability to work under pressure and meet sales targets.
- Willingness to be flexible in respect of day-to-day duties and hours worked.
- Willingness to travel to all sales sites, including regional offices.
- Full driving license and access to a suitable vehicle.
- Patience and ability to remain calm under pressure.
- A friendly, trustworthy, and professional attitude.
Vistry Group PLC is the UK's leading provider of affordable mixed-tenure homes. Our core values of integrity, caring, and quality shape all we do, and our partnership-led approach helps us build sustainable communities where they're needed most.
We're proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry.
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