Supervisor - Luxury Fashion Retail

2 months ago

Milton Keynes, Milton Keynes, United Kingdom Frasers Group Full time

Company Overview

FLANNELS is the luxury fashion destination for men and women, offering an edit of over 200 brands from established international designers to contemporary labels.

We are committed to providing an elegant simplicity, ensuring that our stores and website showcase the brands we represent in the best possible light.

The Role

  • Support the daily workload and delegate tasks to the team as needed.
  • Supervise work, check completion, and ensure it meets the expectations set by the line manager.
  • Utilize business communication tools to complete tasks and ensure the team understands key functions.
  • Understand all processes and procedures, setting an example for others.
  • Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles.
  • Support maintaining store environment and housekeeping standards.
  • Understand company policy and rules regarding security measures, demonstrating compliance and controls.
  • Maximize sales opportunities and ensure an exceptional customer experience in line with customer and business requirements.
  • Understand product features and benefits, keeping knowledge up to date with new products.
  • Deliver to merchandising guidelines, ensuring effective product placement, and meeting brand partner expectations.
  • Understand KPI targets and expectations to achieve results.
  • Demonstrate commercial awareness, adopting the right product, place, and time compliance.
  • Engage with and feedback issues to contribute to the wider business.
  • Support identifying development needs within the team.
  • Support senior management to coach the team.
  • Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within the store.

Requirements

  • Experience leading a team within a retail environment.
  • Knowledge of and passion for luxury brands.
  • Ability to drive sales through excellent service.
  • Understanding of visual presentation and its impact on sales floors commercially.
  • Ability to motivate a team with effective communication.

Benefits

  • Basic salary £28,256 per annum.
  • Weekly/Monthly & Quarterly Commercial Bonuses.
  • Stocktake Bonuses.
  • Commission-led bonuses across a wide range of products.
  • Monthly Group Rewards and Recognition.
  • Long Service awards.
  • Join the Fearless1000 Incentive Scheme (watch video to find out more).
  • Wide range of Development Courses with National Qualifications.
  • 28 Days Holiday.
  • 50% Instore Uniform Discount.
  • Discounted Gym membership.
  • Cycle to work scheme.
  • Group Wide 20% Discount across all Frasers Group brands.

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