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Shift Leader

2 months ago

Bicester, Oxfordshire, United Kingdom ENGINEERINGUK Full time
Job Description

We are seeking a highly motivated and experienced Shift Leader to join our team at One Stop. As a Shift Leader, you will be responsible for leading a team of retail professionals to deliver exceptional customer service and achieve sales targets.

Key Responsibilities:

  • Coordinate the team to deliver a seamless shopping experience for customers.
  • Manage store operations, including opening and closing procedures, to ensure a safe and secure environment.
  • Provide on-the-job coaching and feedback to team members to improve their performance.
  • Monitor and analyze store performance, identifying areas for improvement and implementing changes to drive sales growth.
  • Collaborate with the Store Manager to develop and implement strategies to enhance customer satisfaction and loyalty.
  • Ensure the store is always clean, tidy, and well-presented, maintaining high standards of visual merchandising.
  • Manage stock levels, including ordering and receiving stock, to ensure optimal inventory levels.
  • Process transactions accurately and efficiently, handling customer complaints and issues in a professional manner.
  • Develop and maintain relationships with customers, colleagues, and suppliers to build a positive and supportive store environment.
  • Stay up-to-date with company policies, procedures, and initiatives, applying this knowledge to drive business results.

About Us:

One Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We offer a wide range of products and services, including fresh and chilled food, household essentials, and services such as free cash machines and Post Office services.

We are committed to providing a fully inclusive and accessible recruitment process and are proud to have been accredited Disability Confident Level 2.