Restaurant Operations Manager
3 weeks ago
The National Trust is renowned for its exceptional food and hospitality services across England, Wales, and Northern Ireland. With 185 cafes in operation, we're seeking a skilled Restaurant Operations Manager to join our team in the picturesque Peak District.
Job OverviewThis exciting role involves leading a team of staff to deliver outstanding customer service and maintain high standards of quality in our café operations. As a key member of our management team, you'll be responsible for ensuring seamless day-to-day operations, focusing on quick and efficient service delivery.
About YouWe're looking for an experienced and enthusiastic individual with a passion for delivering exceptional customer experiences. Your excellent communication skills, problem-solving abilities, and leadership qualities will enable you to motivate and support your team members to achieve their best.
Key Responsibilities- Lead a team of staff to provide excellent customer service and maintain high standards of quality in café operations
- Develop and implement effective operational strategies to improve efficiency and productivity
- Maintain accurate records and reports, ensuring compliance with health and safety regulations and company policies
- Supervise the induction and training of new colleagues, promoting a culture of continuous learning and development
We offer a competitive salary of £25,000-£30,000 per annum, depending on experience. Additionally, you'll enjoy:
- Substantial pension scheme
- Free entry to National Trust places for you, a guest, and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme
- Perks at work discounts, including gym memberships and shopping discount codes
- Holiday allowance up to 32 days relating to length of service
- Employee assistance programme
- Free parking at most Trust places
This role is based in the beautiful Longshaw Estate, nestled between Sheffield and Hathersage, offering stunning views of the Peak District.
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