Restaurant Operations Manager

3 weeks ago


Sheffield, Sheffield, United Kingdom The National Trust Full time

The National Trust is renowned for its exceptional food and hospitality services across England, Wales, and Northern Ireland. With 185 cafes in operation, we're seeking a skilled Restaurant Operations Manager to join our team in the picturesque Peak District.

Job Overview

This exciting role involves leading a team of staff to deliver outstanding customer service and maintain high standards of quality in our café operations. As a key member of our management team, you'll be responsible for ensuring seamless day-to-day operations, focusing on quick and efficient service delivery.

About You

We're looking for an experienced and enthusiastic individual with a passion for delivering exceptional customer experiences. Your excellent communication skills, problem-solving abilities, and leadership qualities will enable you to motivate and support your team members to achieve their best.

Key Responsibilities
  • Lead a team of staff to provide excellent customer service and maintain high standards of quality in café operations
  • Develop and implement effective operational strategies to improve efficiency and productivity
  • Maintain accurate records and reports, ensuring compliance with health and safety regulations and company policies
  • Supervise the induction and training of new colleagues, promoting a culture of continuous learning and development
What We Offer

We offer a competitive salary of £25,000-£30,000 per annum, depending on experience. Additionally, you'll enjoy:

  • Substantial pension scheme
  • Free entry to National Trust places for you, a guest, and your children (under 18)
  • Rental deposit loan scheme
  • Season ticket loan
  • EV car lease scheme
  • Perks at work discounts, including gym memberships and shopping discount codes
  • Holiday allowance up to 32 days relating to length of service
  • Employee assistance programme
  • Free parking at most Trust places
Location

This role is based in the beautiful Longshaw Estate, nestled between Sheffield and Hathersage, offering stunning views of the Peak District.


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