Field Service Operations Expert

3 weeks ago


Leicester, Leicester, United Kingdom Pyramid Search Full time

Job Summary: We are recruiting a skilled Field Service Engineer to provide expert technical support and maintenance services for printers. The successful candidate will have a strong background in engineering, excellent customer service skills, and the ability to work independently in a fast-paced environment.

Main Tasks and Responsibilities:

  • Provide technical support and troubleshooting services for printer-related issues.
  • Carry out routine maintenance and servicing of printers to ensure optimal performance.
  • Install, set up, and configure printers and software according to manufacturer guidelines.
  • Keep accurate records of all activities, including customer interactions and equipment maintenance.
  • Offer comprehensive training and support to customers on printer operation and troubleshooting techniques.

Requirements and Qualifications:

  • A minimum of experience working as a Field Service Engineer or equivalent role.
  • Strong technical skills and knowledge of printer hardware and software.
  • Excellent customer service and communication skills.
  • Ability to work independently and manage time effectively in a fast-paced environment.
  • A valid UK driving license is required.

What's On Offer:

  • A competitive salary range: £45,000 - £60,000 per annum.
  • A comprehensive training program for Mid Range series printers.
  • A company car for business and personal use.
  • Opportunities for career advancement and professional growth.


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