Field Service Operations Expert
3 weeks ago
Job Summary: We are recruiting a skilled Field Service Engineer to provide expert technical support and maintenance services for printers. The successful candidate will have a strong background in engineering, excellent customer service skills, and the ability to work independently in a fast-paced environment.
Main Tasks and Responsibilities:
- Provide technical support and troubleshooting services for printer-related issues.
- Carry out routine maintenance and servicing of printers to ensure optimal performance.
- Install, set up, and configure printers and software according to manufacturer guidelines.
- Keep accurate records of all activities, including customer interactions and equipment maintenance.
- Offer comprehensive training and support to customers on printer operation and troubleshooting techniques.
Requirements and Qualifications:
- A minimum of experience working as a Field Service Engineer or equivalent role.
- Strong technical skills and knowledge of printer hardware and software.
- Excellent customer service and communication skills.
- Ability to work independently and manage time effectively in a fast-paced environment.
- A valid UK driving license is required.
What's On Offer:
- A competitive salary range: £45,000 - £60,000 per annum.
- A comprehensive training program for Mid Range series printers.
- A company car for business and personal use.
- Opportunities for career advancement and professional growth.
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