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Senior Production Manager

2 months ago

Callington, United Kingdom TQR Consultancy Ltd Full time

Job Title: Senior Production Supervisor

Job Summary:

We are seeking an experienced Senior Production Supervisor to lead a motivated manufacturing team in Cornwall. The successful candidate will provide hands-on leadership and promote a culture of continuous improvement to deliver sustainable processes that result in quality product being manufactured safely, at the lowest possible cost.

Key Responsibilities:

  • People Leadership:
    • Line management of team leaders and operators in the area of responsibility.
    • Set stretching, attainable goals.
    • Responsible for all 'people' processes within the area of responsibility.
    • Responsible for all aspects of training and developing teams, including devising skills matrices, implementation of SOPs, identifying skills gaps, developing training plans, maintenance of core training, consistent delivery of shop floor training, maintenance of training records, and involvement in specific role-related training.
    • Responsible for recruitment, staff movements, and succession planning.
    • Responsible for effective performance management within the area of responsibility, ensuring consistency in approach and correct application of performance management processes (disciplinary/absence management procedures/praise and recognition).
    • Responsible for investigating and hearing grievances and handling disciplinary meetings, where the outcomes may result in a sanction but not dismissal.
    • Responsible for ensuring communication channels within the area of responsibility are robust and deliver the right messages in a timely manner to all staff as required.
    • Responsible for creating a positive culture to foster good morale and good working conditions for staff, utilizing established tools and mechanisms, such as staff surveys, morale indicators, and TCT.
    • Ensures appraisals are carried out for the team.
  • Quality:
    • Responsible for ensuring all staff are working to the correct standards, processes, and specifications, etc., and are working towards a 'right first time' ethos.
    • Responsible for identifying the root cause when deviations or non-conformances occur and taking appropriate corrective action so individuals learn from their mistakes.
    • Responsible for area audit activity and the closing out of actions in conjunction with support functions.
    • Responsible for ensuring that information from taste panels and customer complaints are reviewed and actions taken as appropriate.
    • Responsible for ensuring the achievement of cleaning requirements against a defined schedule.
    • Accountable for ensuring trials of new products are owned by the relevant teams. Responsible for new products and successful launches.
  • Customer Service:
    • Responsible for ensuring internal SLAs between departments are delivered and internal customer expectations are met.
    • Responsible for attainment to plan for their area of responsibility and investigation and reporting on reasons for any deviations.
    • Responsible for corrective and preventative action in response to non-conformance.
  • Cost Optimisation:
    • Analyses reports and formulates plans to support recovery on department budget and KPI non-conformance in conjunction with line manager.
    • Responsible for delivering cost improvements and generating cost improvement initiatives.
    • Responsible for equipment damage investigations and reporting.
    • Responsible for corrective and preventative action in response to non-conformance.
  • HSE:
    • Responsible for ensuring all staff are working to the correct standards and processes to ensure a safe working environment for all.
    • Responsible for driving a safety culture within their area of responsibility, including undertaking behavioral audits. Never walk past poor practice without taking action.
    • Is aware of area risk assessments, ensures safe systems of work are adhered to, and raises concerns about effectiveness as appropriate.
    • Is aware of the activities of HSE representatives within the area of responsibility, including supporting action plan activity.
    • Responsible for ensuring all accidents and near misses are fully investigated and submitted in a timely manner.
    • Gets to the root cause of accidents and eliminates reoccurrence.
  • Continuous Improvement:

Contributes to process development and improvement.

Responsible for enabling and promoting a culture of continuous improvement.

Responsible for ensuring that actions and changes from CI initiatives are successfully implemented and sustained.

Initiates and leads cross-functional teams to drive business improvement.