Client Care Specialist

6 days ago


Newton Abbot, Devon, United Kingdom Threeuk Full time
Job Description Summary: The Client Care Specialist is a key role within our retail team, focusing on delivering exceptional customer experiences. With excellent communication skills, you'll engage with customers, address their queries, and provide personalized solutions to meet their needs. If you're passionate about delivering top-notch service and achieving personal and team goals, this could be the perfect opportunity for you

Key Responsibilities:
  • Interact with customers to understand their needs and preferences
  • Employ effective communication skills to address customer queries
  • Provide tailored solutions to meet customer requirements
  • Collaborate with colleagues to drive team performance
  • Meet or exceed individual and team KPIs
  • Maintain a high level of product knowledge

Our Benefits Package:
  • A competitive hourly rate of £12
  • A brand new smartphone with an Unlimited data plan
  • An on-target bonus of 25% paid monthly, based on store performance
  • Individual bonus accelerators for top performers
  • Discounts through our Perks at Work scheme
  • Continued training and career development opportunities


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