Student Experience Officer

5 days ago


Blackpool, Blackpool, United Kingdom Blackpool and The Fylde College Full time
About the Opportunity
Blackpool and The Fylde College is seeking a dedicated Student Experience Officer to join its Student Support, Wellbeing & Inclusion team. The successful candidate will provide vital administrative support and ensure the effective management of data and resources to enhance the student experience.

In this role, you will contribute to the administration and data processes of the SSWI team. Key responsibilities include maintaining accurate learner records, monitoring support spending, creating invoices, and providing accurate financial tracking. You will also assist with student engagement and coordinate staff allocations to ensure efficient resource placement.

Your Responsibilities
- Maintain accurate learner records, including data validation, cleansing, and ensuring compliance with audit requirements.
- Monitor support spending, create invoices, and provide accurate financial tracking.
- Assist with student engagement and coordinate staff allocations to ensure efficient resource placement.
- Act as a first point of contact for service users, offering excellent customer service across various communication channels.

Our Benefits
We offer a competitive salary of £25,000 per annum, commensurate with your qualifications and experience. As an employee of Blackpool and The Fylde College, you will be entitled to a range of benefits, including access to our Employee Assistance Programme, staff discounts on courses, and opportunities for professional development.
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