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Bi-Lingual French Key Account Executive
2 months ago
We are seeking a highly skilled and experienced Bi-Lingual French speaking Key Account Executive to join our team at Getty Images. As a Key Account Executive, you will be responsible for maintaining and growing revenue through existing client base, developing trusted advisor relationships with key customer stakeholders, and maintaining a strong, long-lasting customer relationship.
Key Responsibilities:- Develop and execute sales strategies to grow existing assigned accounts by understanding their business needs and issues.
- Build lasting, inclusive, collaborative, trusting professional relationships with existing and new contacts.
- Expand and improve business relationships with customers by proposing solutions that meet customer needs.
- Acquire proficient understanding of core products/solutions and determine customer needs using diligent and effective discovery skills.
- Demonstrate consistent sales activity, including daily habits contributing to progressing leads through sales stages.
- Develop a book of business, looking beyond short-term targets to build a pipeline of sufficient size and viability to exceed budget.
- Implement business strategy across the account base, including cross-selling, upselling, and discount management.
- Deliver engaging, concise, and persuasive sales presentations, communicating relatable and viable solutions.
- Plan, document, and present selling plans, outlining specific targets, contact strategy, KPIs for success, and points of adjustment.
- Handle all aspects of the renewal process for Key Accounts, from contract and customer performance review through negotiations to closure.
- Encourage and educate customers to self-serve appropriately.
- Foster internal relationships with cross-functional partners in all departments.
- Enter accurate customer and sales data into CRM systems.
- 5+ years of sales representative experience in a SaaS or Consumer Goods environment, selling in a systematic, methodological way using a process-driven approach.
- Demonstrated experience using Salesforce or equivalent CRM system, and with Salesforce Engage, Outreach, LinkedIn Sales Navigator, or equivalent tools.
- Effective interpersonal skills with the ability to engage prospects and clients.
- Clear and effective written and verbal communication skills, including via web conferencing.
- Well-developed time management and organization skills, with the ability to work efficiently while focusing on top priorities for productive outcomes.
- Must be commercially aware and data numerate, using customer purchase history, habits, and insight to thoroughly assess demand relative to competition.
- Competency in Excel and other reporting tools.
- Ability to build a network of prospective client contacts beyond a single or existing contacts.
- Ability to proactively communicate and persistently follow-up to close business.
- Ability to collaborate effectively with internal Getty Images subject matter experts (SMEs) and colleagues in other functions/departments.
- Knowledge/use of MS Office Tools and preferable the MS CRM system.
- Advanced digital literacy (Internet, Word, Excel, PowerPoint, Outlook, etc.).
- French and English language proficiency required.