Complex Needs Navigator

19 hours ago


Eastbourne, East Sussex, United Kingdom CV-Library Full time
Complex Needs Navigator

This is an exciting opportunity to join our team at Southdown, a leading provider of mental health services in Sussex, as a Complex Needs Navigator.

In this role, you will work closely with primary care clinical staff to provide short-term support to a caseload of clients with complex needs, utilizing a strength-based and person-centered approach to help them engage and achieve their desired outcomes.

The Mental Health Support Coordinator (MHSC) Service is a collaborative effort between Primary and Secondary Clinical Services, as well as other key providers in the area, aimed at ensuring seamless pathways for clients, particularly those facing complex situations. This service brings together the PCN, Southdown, and Sussex Partnership NHS Foundation Trust, working in partnership through a multidisciplinary team approach.

  1. Develop and implement strategies to enhance patient wellbeing by increasing access to non-clinical services using motivational and coaching techniques.
  2. Foster strong relationships with services and facilitate smooth pathways into services through advocacy, effective communication, and collaborative working.
  3. Promote and support the implementation and development of the service by building and maintaining professional relationships in GP practices and attending relevant meetings.
  4. Work closely with colleagues to ensure seamless transitions and referrals for clients.

To succeed in this role, you will require an exceptional understanding of complex mental health needs and wellbeing, along with experience supporting this client group or equivalent transferable skills, and a genuine passion for helping people explore their needs. You will receive a comprehensive induction followed by regular training – we will invest in you to provide all the tools you need to succeed. You will join a supportive, flexible team and work for one of the leading providers of mental health services in Sussex.

Our Team

You will join a talented team of professionals who are passionate about making a positive impact on the lives of others. Our team is committed to providing high-quality support and services to our clients, and we are looking for someone who shares our values and vision.

As a member of our team, you will have the opportunity to develop your skills and expertise, and contribute to the development of new initiatives and projects. You will also have access to a range of training and development opportunities, including mentorship and coaching programs.

We are a Disability Confident Employer and are fully committed to supporting Equality, Diversity, and Inclusion (EDI). If you feel there is a barrier that may prevent you from applying, please contact us, as we are happy to discuss any reasonable adjustments that can be made to support your application.

Job Details

Job Title: Mental Health Support Coordinator

Company: Southdown

Location: Eastbourne, East Sussex

Salary: £30,000 - £35,000 per annum

Sector: Charity

Contract: Permanent

Hours: Full Time



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