Store Manager

4 weeks ago


Belfast, United Kingdom Card Factory Full time

Job Overview

At Card Factory, we're seeking a talented Store Manager to lead our retail stores and drive commercial growth. As a key member of our team, you'll be responsible for delivering exceptional customer experiences, developing a high-performing team, and achieving sales targets.

Key Responsibilities

  • Lead and manage a team of retail colleagues to deliver outstanding customer service and sales performance.
  • Develop and implement strategies to drive commercial growth, improve sales, and increase customer loyalty.
  • Collaborate with district and regional managers to achieve business objectives and share best practices.
  • Recruit, train, and develop a high-performing team that reflects our values and behaviours.
  • Make informed decisions about stock availability, merchandising, and store operations to maximize sales and profitability.
  • Act as a champion for our customer promise, ensuring that every customer interaction is positive and memorable.

About You

  • You'll have previous experience as a store manager in a retail environment, with a proven track record of delivering commercial growth and developing high-performing teams.
  • You'll be passionate about celebrating our customers' life moments and have a deep understanding of our brand values and customer promise.
  • You'll be a natural leader, able to motivate and inspire your team to achieve exceptional results.

About Card Factory

We're the UK's leading specialist retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. We're committed to delivering exceptional customer experiences and creating a positive impact on our customers' lives.

What We Offer

  • A competitive salary and benefits package, including a 25% colleague discount in-store and online.
  • Opportunities for career development and progression, including our Retail Management Apprenticeship Programmes.
  • A supportive and inclusive work environment, with a focus on colleague wellbeing and development.

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