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Chief Operating Officer

1 month ago

Lancashire, United Kingdom Fuuse Full time

About Fuuse

Fuuse is a SaaS business at the heart of one of the world's booming industries. To support its exceptional growth and the execution of its vision and strategy, Fuuse is now looking to appoint an experienced Chief Operating Officer.

The Role

The ideal candidate will have proven experience as COO (or similar role) in executive leadership positions, ideally in a scaling SaaS business. They will be responsible for delivering on core objectives, making strategy a reality, and successfully managing rapid growth and the challenges it presents.

Key Responsibilities

  • Execution and delivery of the company's strategy, putting in place the systems and processes that will support the delivery of its core revenue objectives.
  • Operational systems and processes, including implementation of new processes and systems that enable the company to scale.
  • Project management, leading projects with strong overview of problem, solution, key benefits, accountability, and success criteria that deliver on strategic plans.
  • Senior leadership accountability, ensuring the senior leadership team are aligned and delivering on objectives and agreed goals and KPIs.
  • Drive improved reporting and analysis of internal KPIs, so the company has strong visibility of performance and can use this to accelerate new targets and objectives.
  • Overseeing revenue operations and operational delivery of new products, propositions, and services.
  • People, recruiting and shaping great teams, including overseeing employee productivity, building a positive, inclusive culture, and ensuring team members thrive.
  • Compliance, ensuring compliance with regulatory requirements and quality standards.
  • Risk, identifying and mitigating operational risks.
  • Legals, overseeing the legal team and the improvement of contract processes.
  • Workplace, ensuring where we work, whether in Lancaster, London, or remotely at home, is as productive and effective as possible.

The Person

The ideal candidate will be an executor and finisher who enjoys a fast-paced, high growth environment. They will have:

  • Proven experience as COO (or similar role) in executive leadership positions, ideally in a scaling SaaS business.
  • Significant experience developing scalable, organisational processes.
  • Exceptional communication skills.
  • A solid grasp of data analysis and performance metrics.
  • Excellent mentoring, coaching, leadership, and people management.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates.