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Food and Beverage Team Member

2 months ago

Bournemouth, Bournemouth, United Kingdom Bournemouth Carlton Hotel, Signature Collection By Best Western Full time
Bournemouth Carlton Hotel, Signature Collection By Best Western

The Opportunity

We are seeking a highly motivated and enthusiastic individual to join our food and beverage team as a team member. As a key member of our team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming atmosphere for our guests.

As a food and beverage team member, you will be responsible for setting up the restaurant and bar for service, ensuring that all standards of presentation are met. You will serve as the face of the business, acting as an ambassador for the hotel and maintaining its brand reputation by delivering exceptional customer service.

Our hotel is committed to providing outstanding hospitality experiences, and we are looking for someone who shares our passion for delivering exceptional service. If you have a natural ability to engage with others and a genuine passion for the hospitality industry, we encourage you to apply for this opportunity.

Key Responsibilities

  • Set up the restaurant and bar for service, ensuring that all standards of presentation are met.
  • Deliver exceptional customer service, creating a warm and welcoming atmosphere for our guests.
  • Act as an ambassador for the hotel, maintaining its brand reputation by delivering exceptional customer service.
  • Engage with guests, take their food and beverage orders, and use upselling opportunities to enhance their experience.
  • Work collaboratively with the food and beverage team to deliver outstanding hospitality experiences.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for career development and advancement.
  • Free meals on duty.
  • Free parking.

The Ideal Candidate

  • Contagious enthusiasm and a sincere desire to create memorable guest experiences.
  • A natural ability to engage with others and a genuine passion for the hospitality industry.
  • Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
  • The ability to remain calm and composed in high-pressure situations.
  • A self-starter with the capability to work independently without supervision.
  • A positive outlook and approachable demeanor that exudes warmth and professionalism.
  • A willingness to learn and a desire to develop within the role.

About Us

Bournemouth Carlton Hotel, Signature Collection By Best Western is a leading hotel in the heart of Bournemouth, offering stunning seafront views and a range of amenities and services. We are committed to providing outstanding hospitality experiences and are looking for someone who shares our passion for delivering exceptional service.