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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor at Rochdale Council.
Key Requirements:
- Residency within the Borough of Rochdale is a must.
- Ability to converse fluently in English.
- Excellent communication and interpersonal skills.
- Self-motivated with strong time management skills.
- Experience in a contact centre environment is preferred.
About You
To succeed in this role, you will need to demonstrate:
- Strong written English and grammar skills.
- Ability to build rapport with team members and customers.
- Understanding of cultural and social needs of diverse communities.
- Sound working knowledge of Microsoft Office programs.
- Objectivity and ability to apply process adherence.
About Us
Rochdale Council is committed to providing excellent customer service. As a Customer Service Advisor, you will play a vital role in delivering this commitment.
Please upload your CV and a supporting statement outlining your experience and skills. Ensure your application is anonymised.