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Housekeeping Attendant

2 months ago

Enniskillen, United Kingdom Lough Erne Resort Full time
Job Overview

Job Title: Housekeeping - Turn Down Attendant (Evening Shifts)

Location: Lough Erne Resort, Northern Ireland

Reports to: Housekeeping Manager

Department: Housekeeping

Job Type: Part-Time/Full-Time, Evening Shifts

Lough Erne Resort is seeking a dedicated and detail-oriented Turn Down Attendant to join our Housekeeping team. The successful candidate will be responsible for providing high-quality evening room service, ensuring that our guests return to a comfortable and welcoming space.

Key Responsibilities:

  • Perform turn down service in guest rooms during evening shifts, including refreshing linens, emptying bins, tidying the room, and restocking towels and amenities.
  • Ensure that all guest rooms meet the resort's luxury standards of cleanliness and presentation.
  • Follow specific room setup guidelines, including arranging bedding, adjusting lighting, and replenishing bathroom products.
  • Deliver exceptional guest service by addressing any special requests or inquiries with professionalism and courtesy.
  • Report any maintenance issues or room discrepancies to the Housekeeping Manager.
  • Handle linens, towels, and cleaning supplies with care, following health and safety regulations.
  • Work efficiently to complete assigned room quotas during the shift.
  • Assist with any other housekeeping tasks as directed by the supervisor, such as cleaning public areas or delivering additional items to guest rooms.

Requirements:

  • Previous housekeeping or hospitality experience, particularly in luxury or high-end environments, is preferred but not essential as full training will be provided.
  • Strong attention to detail and commitment to maintaining high standards.
  • Ability to work independently and as part of a team.
  • Friendly and positive attitude with a focus on delivering outstanding customer service.
  • Flexibility to work evening shifts, weekends, and holidays as needed.
  • Good physical stamina, as the role requires standing, walking, and the handling of cleaning equipment.

What We Offer:

  • Competitive hourly wage.
  • Opportunity to work in a luxury resort environment.
  • Ongoing training and development opportunities.
  • Staff discounts on dining, spa treatments, and golf at Lough Erne Resort.
  • Complimentary meals during shifts and uniform provided.