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Customer Solutions Technician

1 month ago

Perth, Perth and Kinross, United Kingdom Johnson Controls Full time

Job Summary

We are seeking a skilled Customer Solutions Technician to join our team at Johnson Controls. As a key member of our security solutions team, you will be responsible for providing exceptional customer service and ensuring the highest level of security for our clients.

Key Responsibilities

  • Conduct routine inspections and breakdown repairs to CCTV, video doorbell, and intruder alarm systems.
  • Provide technical support and guidance to customers to ensure their security systems are functioning correctly.
  • Work collaboratively with our service bureau to ensure seamless communication and efficient issue resolution.
  • Accurately complete work details on mobile data devices and maintain accurate records.

Requirements

  • Full UK manual driver's license.
  • Ability to carry and climb ladders, and work at height.
  • Practical skills to work with hand and power tools.
  • Excellent communication and relationship-building skills.
  • Familiarity with technology, including smartphones, tablets, and PCs.

What We Offer

  • Basic salary plus bonus.
  • Pension.
  • Company van, tools, and uniform.
  • Personal development opportunities.