Enterprise Support Engineer

17 hours ago


Fareham, Hampshire, United Kingdom Spectrum IT Recruitment Full time

About Spectrum IT Recruitment

We are a dynamic and forward-thinking recruitment agency specialising in the placement of technical professionals. Our goal is to deliver exceptional results for our clients and candidates alike.

We are currently seeking a talented Enterprise Support Engineer to join our team. In this role, you will play a vital part in supporting our customers' solutions, from small office-based hardware deployments to enterprise business solutions across multiple cloud hosted environments.

You will work closely with our technical operations team to resolve complex hardware and software issues and reduce reoccurring incidents. You will also be responsible for mentoring junior members of the service desk team and providing technical assistance with the planning and implementation of internal and customer IT Projects.

Requirements:

  • A minimum of 3 years working for an MSP
  • Experience with complex 3rd line support queries
  • Strong problem-solving skills and ability to manage multiple tasks efficiently
  • Excellent communication and interpersonal skills

Benefits:

  • Competitive salary range: $80,000 - $110,000 per annum
  • Ongoing training and professional development opportunities
  • Bonus structure based on performance


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