Product Management Leader
4 weeks ago
Overview
An exciting business with a significant growth plan over the next three years is seeking a Product Manager to enable the achievement of goals, supporting both colleagues and customers.
Based mainly in Leeds, working closely with IT and Operational teams, there is also scope for some remote working by agreement. This role reports directly into the IT Director, and has a competitive benefits package including free private healthcare and subsidised pension.
Key Responsibilities- Manage the IT delivery agenda for the business, working with business teams to understand and anticipate their requirements from core IT systems.
- Manage high-level and detailed requirements with the IT development team to ensure outputs are fit for purpose.
- Own a credible 90-day roadmap of development delivery and support the overall strategy of the business over the 3-year plan period.
- Apply appraisal rationale to select and sequence activity, understanding the cost/benefit of each project and recommending sequencing accordingly.
- Collaborate with all impacted parties before, during, and after implementation, working closely with customer-facing business teams and back-office functions.
- Manage live product incidents and the rapid resolution of issues, understanding real-time challenges presented to customers and developing rapid solutions to mitigate risk to customer experience.
- Translate business and technology strategy into a roadmap, confidently prioritizing delivery of high-value and future strategic plans.
- Communicate well with stakeholders at all levels and in various teams, particularly IT, Store Operations, Supply Chain, Commercial, and Marketing.
- Share insight of benefits to be delivered, covering subjective ROCE as well as more objective measures such as colleague engagement and customer satisfaction.
- Contribute to a positive culture within the team and the overall business, being part of a dynamic team that works rapidly to deliver the best results for colleagues and customers.
- Apply a good commercial acumen, with a focus on customers and key outputs, being aware of the cost/benefit trade-offs for project selection and ensuring the business focuses on the most effective options.
- Work at pace in a dynamic environment, being comfortable in an agile environment and able to manage change effectively and actively.
We are committed to making our business and the teams within it a place where people love to work, where a diverse and engaged team makes a purposeful contribution.
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