Automotive Warranty Administrator
4 days ago
Company: Commercial Vehicle Dealership
Location: Leicester
Job Type: Full-time
Basic Salary: Up to £34,000
Working Hours: Monday to Friday, 7:30am - 4:30pm (1 Hour Lunch)
We are seeking a skilled and experienced Warranty Administrator to join our dedicated team at a leading commercial vehicle dealership in Leicester.
As a Warranty Administrator, you will play a crucial role in the service department, ensuring the smooth and efficient processing of vehicle warranty, goodwill, and repair & maintenance claims. Your attention to detail and adherence to manufacturer and company policies will be key to maintaining high standards of customer satisfaction and operational excellence.
Key Responsibilities:- Process vehicle warranty, goodwill, and repair & maintenance claims accurately and efficiently.
- Adhere to manufacturer and company policies and procedures.
- Receive job cards with agreed warranty items and input claim details.
- Transmit claims to the manufacturer and ensure all claims are properly transmitted.
- Check any rejected claims, resubmit errors, or investigate rejections in conjunction with the manager.
- Review claims to ensure claim settlement and payment reconciliation.
Requirements:
Experience: Proven experience in warranty administration or a related field.
Skills: Excellent attention to detail, strong organizational skills, and ability to work accurately under pressure.
Education: Relevant qualifications or certifications in warranty administration or a related field.
Language: English (fluency required).
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