Automotive Warranty Administrator

4 days ago


Leicester, Leicester, United Kingdom CV-Library Full time
Warranty Administrator Opportunity

Company: Commercial Vehicle Dealership

Location: Leicester

Job Type: Full-time

Basic Salary: Up to £34,000

Working Hours: Monday to Friday, 7:30am - 4:30pm (1 Hour Lunch)

We are seeking a skilled and experienced Warranty Administrator to join our dedicated team at a leading commercial vehicle dealership in Leicester.

As a Warranty Administrator, you will play a crucial role in the service department, ensuring the smooth and efficient processing of vehicle warranty, goodwill, and repair & maintenance claims. Your attention to detail and adherence to manufacturer and company policies will be key to maintaining high standards of customer satisfaction and operational excellence.

Key Responsibilities:
  1. Process vehicle warranty, goodwill, and repair & maintenance claims accurately and efficiently.
  2. Adhere to manufacturer and company policies and procedures.
  3. Receive job cards with agreed warranty items and input claim details.
  4. Transmit claims to the manufacturer and ensure all claims are properly transmitted.
  5. Check any rejected claims, resubmit errors, or investigate rejections in conjunction with the manager.
  6. Review claims to ensure claim settlement and payment reconciliation.

Requirements:

Experience: Proven experience in warranty administration or a related field.

Skills: Excellent attention to detail, strong organizational skills, and ability to work accurately under pressure.

Education: Relevant qualifications or certifications in warranty administration or a related field.

Language: English (fluency required).



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