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Pub Operations Coordinator

2 months ago

Exeter, Devon, United Kingdom City Gate Full time

About City Gate

City Gate is a historic pub steeped in tradition, offering a unique blend of old-world charm and modern hospitality. As a proud member of the Youngs pub company, we serve premium food and drinks in a welcoming atmosphere.

Our Team

We're a passionate and progressive team dedicated to delivering exceptional customer service. Our 'Ramily' is built on a foundation of respect, trust, and open communication. We're committed to helping our team members develop and grow in their careers.

What We Offer

  • Access to our Career Pathway, Apprenticeships, and training and development courses
  • Free meals on shift
  • Weekly pay
  • 28 days holiday per year
  • 20% discount in all Young's pubs and hotels
  • Share Save Scheme
  • Company Pension Scheme

About the Role

We're seeking a Supervisor who is passionate about delivering exceptional customer service and building rapport with our customers and team. As a key holder, you'll be responsible for leading shifts safely and effectively. You'll also be committed to your career in hospitality and eager to develop your skills and knowledge.

Key Responsibilities

  • Deliver exceptional customer service and build strong relationships with customers and team members
  • Train and develop team members to ensure they have the knowledge needed to delight our customers
  • Lead shifts safely and effectively, ensuring the smooth operation of the pub
  • Contribute to the success of the pub by identifying areas for improvement and implementing changes