Parts Sales Representative
3 weeks ago
As a Parts Sales Executive at TPS, you will be working closely with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre. Your key responsibilities will include:
- Achieving personal KPI's and revenue objectives with target customers
- Accurately identifying parts to meet customer sales requirements
- Utilizing all product promotions effectively to achieve specific targets set
- Identifying and leveraging potential sales opportunities within the customer base
- Maintaining own product knowledge and awareness of competitor activity
- Building strong working relationships with customers through regular contact with them on the phone and via face-to-face visits
- Providing a high level of service to customers - through understanding their requirements, responding to requests, progressing orders and providing expert advice
- Providing timely communication to customers on their credit status
- Assisting, liaising with and supporting the TPS Centre team to ensure good working relationships and delivery of excellent customer service
- Working with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
- Handling incoming calls and customer enquiries within KPI's, using the approved greeting
- Ensuring the proper and accurate use of all systems to search and order parts
- Completing all required documentation accurately and promptly
- Dealing with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
Essential skills for this role include:
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
- Confident and capable communicator with proven experience of selling in a fast-paced and/or telesales environment
- Passion for providing a great customer service experience
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
- Excellent attention to detail and accurate record-keeping
- IT literate, preferably with a good working knowledge of MS Excel
- A passion for the automotive industry
At TPS, we offer a motivating and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting Inclusion for All with the belief that diversity plays an important role in the success of our business.
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